Spring Morning Peony Box Set

$38.99

Overview
Product Details

The ultimate customer favourite, the Spring Morning Peony Box Set is our bestselling seasonal delight. Packed with elegance and class, this box set is versatile and would make for a great addition to any space. Whether you want to give it as gift or buy it for yourself, we are sure this box set is sure to please!
This box set includes a bunch of white, pink and cream peonies. If you wish, you can add any wine, champagne, beer, liquor or gourmet gifts from our list of add-ons to this gift.

Horrible experience

Flowers arrived dead a day later.
I’m requesting a refund. However, didn’t hear back from the customer service.

Such a disappointment

I ordered my flowers on May 8 from New York Blooms for Mother's Day on May 10. I chose New York Blooms as the option for 5/10 delivery was possible and other flower delivery websites could only do so a few days after mother's day.
I paid an additional $20 to get it delivered the next business day and I would have been completely fine if it arrived on Monday rather than Sunday as I understand how busy and last minute it all way.
Not only did I not receive a confirmation on when it was going to be shipped out, but I was not informed on the fact that they were not going to deliver it 5/19.
I understand that the coronavirus has thrown everything for a loop but please do not advertise a poor product if you are unable to deliver on time. Fancy paying a premium for late delivery. Never again New York Bloom, such a disappointment.

Terrible quality and service

I ordered the Spring Morning Peony Box Set for Mother's Day. When it wasn't delivered as planned, I reached out to cancel my order but never heard back. A completely different arrangement (of wilted roses) was delivered 9 days after Mother's Day. When I reached out to customer service again, I received an e-mail stating that "substitutions may be necessary to fulfill orders in a timely manner, especially in the event that an order is intended for a special occasion." While I may have agreed to substitution without realizing it, I certainly did not agree for flowers to be delivered for a special occasion (Mother's Day) 9 days late. I reached out to customer service again and never received a response. Altogether, I received terrible quality flowers and customer service.

Terrible service & product

My order took 9+ Business days when I paid extra for 3 business days. The flowers arrived half dead, the balloon didn’t float anymore and the cupcakes were rotten. When I contacted them to say I would like a refund I got 0 from them and rude customer service as if it was ridiculous that I complained despite photos of cupcakes that looked like a Halloween mask. I couldn’t believe it. Very disappointing! Highly recommend to stay away from this brand as it’s a joke not to refund even a cent after something like that.

Not peonies and over a week late

While the bouquet itself was nicely arranged, this isn’t what I ordered (there were no peonies in this bouquet at all), the order arrived over a week late for Mother’s Day, I couldn’t get through to representatives and there was no notice for when this would ship. Overall very unhappy with the experience and won’t be ordering again!