Old-Fashioned Oatmeal Raisin Cookies

Be wary of ordering from here if you want to actually receive the product you ordered. I specifically ordered the Old-Fashioned Oatmeal Raisin Cookies as a gift for a very dear friend. Oatmeal Raisin Cookies are his very favorite and I wanted to send them to him to show how much his friendship means to me. Come to find out, he did NOT receive Oatmeal Raisin cookies, but instead got chocolate chip cookies, which he does not eat and ended up having to give away. The entire point of the gift was completely lost.
When I reached out to customer service for answers, I was told that they reserve the right to switch out items (who does this?). I was never notified of the change and would have canceled the order if I knew that the item I specifically wanted was not going to be sent. What if the receiving party had dietary restrictions or an allergy? The fact that no one reached out to say that the cookies we ordered were not available shows a flagrant disregard for their customers.
The fact that I then received an email asking me to review Oatmeal Raisin Cookies that were never received shows an even further lack of communication on their end. The right hand is obviously not communicating with the left hand here.
I would NOT recommend ordering from here.

I ordered these cookies for late night snacks as oatmeals are light and healthy. The cookies were all crunchy as well as chewy, with the slightest taste of butter in base and raisins in almost every bite. The overall taste was good and enjoyed them. Can be recommended.

These cookies were for my grandma and she was pleased with them. It was delivered on time and all the pieces were intact. Personally, I am not a fan of oatmeal, hence not the right person to judge them, but my grandma quite liked them and asked us to get her more of them.