The flowers looked really sad and nothing like the picture (I ordered premium!). Also, they exchanged the toy I ordered alongside at the last minute without informing me. If they don’t have toys available, they should put it on the website and inform customers prior to placing orders! Really cannot recommend- expensive, but still terrible service

The only thing I would say needs improvement is to change the dog toy based on what year it is. This is the year of rabbits, so having a bunny in there instead of the dog would have been better,

The gift basket i ordered was delivered on the day i requested, however the ballon was deflated upon arrival. Everything else was great i guess

This was shipped to my nephew in MA and he was delighted with the first shipment.

Who would have guessed a gift basket from a company called Hops Collective would be 6 Bud Lights with (albeit nice) chocolate? Not me! And no response when I tried to contact them to Express my surprise and disappointment. Sigh.

The package was called Black Label, but Absolut Vodka was in the box. My friend doesn't care, but c'mon.

All I can say is what I have said before. Brilliant customer service. Your team are so great!

THIS IS THE SECOND TIME WE HAVE USED YOU TO DELIVER FLOWERS AND A GIFT TO OUR DAUGHTER LIVING IN THE CANADA FOR HER BIRTHDAYS AND HAVE BEEN VERY IMPRESSED AND

My family have been pleased with the two deliveries of flowers ordered from your organisation. Many thanks”

Just wanted to say the service is excellent and I have had nothing but praise re the contents of the Hamper itself.

The recipient was very pleased with her bouquet was delivered when said it would be love ordering from HT

Both of my orders were delivered exactly when they said they would, in good condition and I'm told each bunch lasted a very long time. A good service.

Have been dealing with you guys for a few years. Always great. Customers always happy.

I received an AMAZING hamper yesterday. Thank you so much! I absolutely love it. And so does everyone in the office. Just beautiful!

Great to see a company that prides itself in good service and an excellent product.

All I can say is that I am extremely happy with First Class Hampers service.

Can’t fault anything or anyone that I came into contact with at your business. All the recipients of the Hampers were very happy with them.

If more people ran their business with the professionalism and friendly nature that you do. Life would be much easier for all of us.

Your service was outstanding and I will be definitely using your hampers again this year.

We donate some of them to some of our clients for their staff Christmas gifts. Great job!

We've used HT over many years for sending flowers to older family members. The flowers always arrive in a fresh state and a decent size bouquet.

Keep it up as I will continue using your company and recommending your services to my friends and colleagues.

Checked online for flower delivery and went for HT for their selection. Flowers arrived on time and according to my recipient, were lovely. Based on this, would recommend HT and will probably use again.

HT are one of those businesses that just do their job well with miminum fuss.

They have never let me down and I look forward to using them for many more years.