I ordered a birthday delivery with New York Blossoms. By mistake, I entered the wrong delivery address. On the day of delivery, I called New York Blossoms and left voice messages - no one got back to until 2 days later. The person who was supposed to receive the delivery talked with the driver over telephone and confirmed the correct address. And yet, the delivery was never made. The customer support staff we got in touch with, someone named Oscar, was rude and inconsiderate. He suggested it was somehow our fault that no one got back to us on our voice messages. I only got a partial refund of less than 50% of what I paid. Worst delivery service and customer support -please do not use them.
I ordered a cheesecake and got something completely different due to the substitution policy that they have. Please go over the policy before ordering because its more like a scam.
like every single item was subbed- when i emailed them to tell them this they said they had discretion to change items … absolutely awful. would never use this service again - very poor value for money and treat customers horribly.
I had been searching around other major same-day delivery sites to send some flowers, food, and wine to a friend after a parent's death. Many websites were extremely clunky or didn't offer the exact combination of things I wanted to give. Gifting Kosher had fully-customizable baskets and options in a variety of price ranges, which was great!
The only places for improvement were the lack of a clear place to put a personalized note (I had to email them after the fact to try to have one added, because I submitted my order without having seen a field for it); and clearer shipping guidelines. I read on a page that they offer free same-day shipping for orders over $100, which I had done. I ordered on a Sunday afternoon and it was delivered early Tuesday morning. I suppose part of that is on me for assuming that meant same-day delivery; I had expected it to arrive on the next business day, Monday. The tracking number I received initially on Monday gave an estimated delivery date a week away, which would have been completely unacceptable, but my friend had received the gift on Tuesday morning before I noticed it was updated. A pleasant surprise but some unneeded stress worrying about it arriving in a timely manner. Despite these caveats, I would recommend Gifting Kosher!
Delivered on the wrong day
Ordered a birthday cake, delivery was on time but it was cupcakes, not what I ordered. They were good anyway.
I ordered gift basket to be delivered for 40th bday .no time line was given for delivery time . The courier came home left a note with no contact number and the order was delivered 3 days later , with inedible items and cheese that went bad. There is no way to contact customer service at hazeltons. O my option is to leave a VM. Very disappointed with the service .
I am always impressed with Yorkville, only company I order from in Toronto for gift baskets, delivery and contents of baskets are the best,thank you Yorkville.
This was a birthday gift for my brother. He sent me pictures of how the package looked when it arrived. All of the gifts were in tact, except for the four fruit pie. It had been placed on top and was not packaged or protected very well. I keep trying to call customer service to request another pie be sent to my brother, but have not been able to speak to anyone. I left a voicemail with my Email address and have sent an Email, but I have still not received a response. This is very disappointing considering the price I paid. :-(
My cousin is a huge craft beer guy who enjoys video games. When I saw this gift box I knew it would be perfect. I paid for the image shown and instead he was sent a plastic box with chocolate chip cookies and and box with cans of yuengling. I'm extremely disappointed that the advertised image isn't what was received and will be contacting customer service for some sort of solution.
The gift basket was delivered on the day with everything requested and enjoyed by all (from what I was told). Would recommend to anyone
It was excessive.
Merchandise was damaged upon receipt.
Can't review since didn't receive. Instead was sent a ridiculous looking little plant worth at least $30 less than what I paid. AND I have been refused a refund.
Avoid this company at all costs.
The basket did not get delivered on time , and the customer representative was very rude, did not even acknowledge my request and hanged up on me
Everything was done fast and in time, thanks!
Very disappointed with their service this time around. I ordered a cake from them for a birthday celebration but instead I received cookies and muffins. When I complained they showed me their policy where it states that when they don't have the products they replace it with similar ones. However, cookies and muffins are far from being similar. Never ordering from them again!
I was really disappointed with the service. I had ordered early. Specified a delivery date and still the delivery was 2 days late. This meant my sister didn't receive my gift for her 40th on her birthday as I'd planned. Really disappointed. If you can't guarantee delivery on a certain date why bother giving people the option of choosing it! I won't be using this company going forward.
i ordered a birthday cake and they send me cupcakes.. and i wanted my cake on 3 rd of august but they send me on 5 of august what is this .. i don’t get that why they send me cupcakes
I placed this order for my sister’s family that have Covid and they never received it. I call and you get the same recording no return calls the tracking number is a lie too says it shipped but never moves 2 day shipping is a made up I sent a large fruit basket only thing they did is take the money from my bank account Do not buy anything here you will be sorry
The product was fine but the box it arrived in was damaged and the beer crate was broken on the bottom making the overall gift presentation disappointing
I'm sure the bouquet was lovely, unfortunately my friend never received it as she had to leave on holiday. The email I received on 26th July said the package is on it's way and takes typically 3 business days to get to the recipient. I believe the package arrived 7 working days later. The customer service was prompt to respond though however, I wish I had known better.
My cake was messed up not even in the condition to eat it. Really disappointed
I wanted to get something special for my brother in law and family as they just got a new house. They were really impressed and so was I. I will definitely use this website again!