Delight your loved ones with the Circle of Life Succulent Terrarium from Heart & Thorn. Complete with beautiful assorted succulents, this terrarium makes for a great gift no matter what the occasion. If you wish, you can add any wine, champagne, beer, liquor or gourmet gifts from our list of add-ons to this gift.
This terrarium consists of assorted succulents planted in a glass cylindrical terrarium with a bed of substrate with pebbles and other design accents. If you wish, you can add any wine, champagne, beer, liquor or gourmet gifts from our list of add-ons to this gift.
Please Note: This gift basket contains perishable items. To guarantee freshness, we highly recommend that an express shipping method (Same-Day, Next-Day or Overnight) be used to ship any order consisting of fruits/chocolate-dipped fruits, cakes/baked goods, flowers/plants, cheese, and all other perishable items.
Each year I buy my friend in New York a birthday gift and have it delivered. He’s recently moved so I thought a plant would be a nice housewarming but I also wanted to give him some birthday wine / alcohol so I couldn’t use the regular florist I usually do. I found New York Blooms through researching and after reading the good reviews I decided to go ahead with a Terrarium and bottle of Cava. I ordered within the specified time window for it to arrive either on or the day after his birthday. The cost of the gifts was pretty high in my opinion but after the other reviews I dismissed my doubts. delivery charges were insanely high compared to other gift services I’ve used previously but again I thought if it gets there on time then I’ll be happy. The gift ended up being delivered 3 days later than expected with a very unhelpful email from Customer service - I requested to cancel and get a refund so I could get him something else - this request was ignored. When the Terrarium and cava did arrive the packaging was sub standard, it looked a complete mess from images I was sent and the succulent needed replanting! It was also much smaller than anticipated. I’m utterly shocked and disappointed for the price of the item and service. Absolutely terrible.
I sent this terrarium as a birthday gift to my BF and she absolutely loved the sentiment however the glass was shattered when she opened her gift. She was able to keep the succulents but had to buy another pot to replant them.
My order, a gift, arrived six days late. I tried to contact New York Blooms but got bounce-backs from two email addresses on their website saying the addresses did not exist. Left a voice message and got an email in response saying it would arrive the following week with no apology or explanation.
I ordered two items as a birthday gift for a family member. Only one was delivered. The Circle of Life Succulent Terrarium was never delivered. I contacted your company by email and by phone to request a refund for an item that was never sent. The agent refused and never followed up or replied. I tried calling and the only phone line that connects to an agent is the one where you place the order. The person I spoke to said it's impossible to transfer me to the right department. How is this possible in 2021?
This is the worst customer service experience I have ever received and quite shameful because I would have probably used this service again for other occasions.
Not only did you not fulfill the item/service I paid for, you refused to fix the situation. Now I have to waste time calling my bank for a dispute.
Shouldn't have been five stars, definitely a one star!!!! Produce what's in your photo or at least similar.