Very disappointing. Hard to talk to anyone. Quality poor, not representative of what I ordered. Bad packaging - products did not arrive in tact. I do not recommend this company at all.

I ordered the the Sitting Pretty Succulent Terrarium for a friend as a gift specifically because of the crystal shaped glass it came in. My friend sent me a pic and she was given a glass apple shaped thing. I was told that the fine print says they reserve the right to replace any part of the gift with whatever the choose of equal or greater value but that’s irrelevant when people are choosing gifts off the website based on a picture. And it was one picture, not a group of pics saying “your gift may look something like these.” What a let down.

The gift was lovely but did not reach my daughter on requested date. I should have been notified that the date couldn’t have been met. I would have ordered from another vendor and that delivery was by ups. Given it was a nyc vendor I was surprised and disappointed.

Check the reviews on Google you'll see the full story there. This review will probably not even make it on your website.

I was so excited when I ordered this, but it sadly never came. Toronto Blooms only cared about taking my money and not giving proper customer service. Please do not waste your money here. 10/10 would NOT recommend.