floral designs
Occasions
Custom Floral Design — Request & Review
Heart & Thorn custom floral design operates through a structured request-and-review system. All custom orders begin with a dedicated intake submission. Each request is reviewed by our studio to confirm design alignment, California delivery eligibility, and preparation capacity before approval.
Delivery is available throughout California, with same-day delivery offered in Los Angeles for approved requests submitted before 11:00am PT, subject to studio capacity.
This process ensures every arrangement reflects our studio standards before preparation begins.
Our Design Approach
Custom floral work at Heart & Thorn follows a clearly defined design language centered on proportion, palette harmony, and refined presentation. Requests are shaped within this framework rather than built as open-ended bespoke concepts.
Personalization exists through thoughtful variation—size, palette direction, and occasion alignment—while maintaining visual consistency across every arrangement.
Who This Service Is For
This service is designed for customers sending floral arrangements for meaningful personal occasions—romance, sympathy, recovery, and significant milestones.
It is best suited for those who value design consistency, clear process, and delivery within California over unlimited customization or high-volume coordination.
The Custom Request Flow
1
Submit Request
Complete the custom intake form with occasion, size tier, palette direction, and delivery details.
2
Studio Review
Our team reviews for design alignment, California delivery eligibility, and capacity.
3
Approval
Approved requests move forward to preparation.
4
Preparation
Arrangement is designed according to our studio standards.
5
Delivery
Delivered within California. Same-day delivery in Los Angeles is available for approved requests submitted before 11:00am PT, subject to capacity.
Each stage is reviewed internally to ensure consistency and execution standards before fulfillment proceeds.
Delivery Eligibility & Service Area
Custom floral delivery is available throughout California. Same-day delivery is offered within Los Angeles for approved requests submitted before 11:00am PT, subject to studio capacity.
Delivery eligibility is confirmed during the review process. Heart & Thorn does not provide national or international custom delivery.
Quantity & Order Scope
Custom floral design at Heart & Thorn is prepared within defined studio capacity. Multi-recipient distribution, spreadsheet-driven coordination, and corporate-scale fulfillment are not supported.
Each request is reviewed individually and approved only when it aligns with studio standards and available capacity.
Need Help Before Submitting?
If you have questions about design alignment, California delivery eligibility, or same-day availability in Los Angeles, our support team can assist before you submit your request.
Support guidance does not override studio review or approval requirements.
Quality & Floral Standards
Because flowers are seasonal and perishable, substitutions may be made when necessary. In all cases, our florists ensure the overall design, size, color palette, and value are maintained, using professional judgment to deliver a balanced and thoughtfully prepared arrangement.
